Home Office Retention Specialist 2 Days OFF Apply Now! Tiempo completo

por: Sitel ubicación: Monterrey, Nuevo León creado el: 07 / Abril / 2021

Who we are looking for:

This is a work at home position available for people currently living in Nuevo Leon, an active internet connection of at least 20mbps is required

We are looking for a bilingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction.

Position Description:

. Work at Home

· Receiving calls from clients.

· Retain Customer who call want to cancel the service

· Answer Incoming Calls customer service Lines.

· Provide a high Level of professional and competent service assistance.

· Successfully complete and approve training and quality requirements.

Requirements:

. This is a Work at Home position an internet connection of at least 20 mbps is required

· At Least 18 years old

· High school, GED or equivalent

· Experience in customer service or call center (Desired)

· Experience in Retention / Sales Desired)

We offer:

. 40 and 48 hours schedules

. Great Base Salary plus incentives you can make more than $16,000 per month before taxes in a full time schedule

. Savings Fund

. Minor Medical Expenses

. Pantry vouchers

. 1 or 2 Days off

. Development opportunities



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