Bolsa de Trabajo de jobber.mx

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What You’ll be Up to :

● Maintain positive Sailor relations at all times

● Maintain complete knowledge of all items, cooking methods and beverage selections available in the assigned outlet

● Maintain complete knowledge of proper table set ups, room capacity, hours of operation and menus of assigned outlet

● Regularly visits tables of their respective restaurant and/or outlet to engage and receive feedback regarding food and service to ensure sailors are satisfied

● Ensures all tables assigned to them are consistently clean, organized and tidy

● Ensures that all restaurant products, equipment and cleaning materials are used in a cost-effective manner

● Informs their appropriate supervisor or manager regarding all sailor issues, special requests, suggestions and complaints and where possible, seeks to resolve

● Prepares mise-en-place to ensure their respective area is ready for service

● Offers and refills water, bread, butter, beverage and any other item required

● Follows health rules and regulations according to USPH guidelines

● Partakes in cleaning routines after service and ensures the appearance and condition of all items, including silverware and tableware, meets Virgin Voyages standards

● Is familiar with all cruise services/features and activations to respond to Sailor inquiries

● Ensures compliance with the Company alcohol policy and notifies Restaurant Manager if Sailors/Crew are in danger of breaching

● Assists with embarkation/disembarkation procedures and luggage handling as required

● Performs other restaurant, Room Service and Crew Dining Service duties when required

Super Powers Required:

● Minimum 1 year experience as Lido/Quick Service Attendant onboard a Cruise ship or 4/5 star hotel/resort or restaurant

● Passionate about people and able to handle guest complaints with a smile!

● All certificates as required by the STCW code for this position

● Strong written & verbal skills