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Are you a Tech Expert Home Office Tech Specialist 16 000 Apply Now! Tiempo completo

por: Sitel ubicación: Monterrey, Nuevo León creado el: 12 / Noviembre / 2021

This is a work at home position available for people currently living in Nuevo Leon, and active internet connection of at least 20mbps is required

Who we are looking for:

We are looking for a bilingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction.

The agent’s primary responsibility will be to assist end-users with technical support and customer service

Addressing their needs that may include: general product information, purchase information, store locator, assembly troubleshooting, incident management, exchange repair, warranty support, wireless connectivity and troubleshooting for the elelctronic products

Position Description

. Work at Home

· Receiving calls from clients.

· Answer Incoming Calls customer service Lines.

· Provide a high Level of professional and competent service assistance.

· Successfully complete and approve training and quality requirements.

Requirements

. This is a Work at Home position an internet connection of at least 20 mbps is required.

· At Least 18 years old

· High school, GED or equivalent

· Experience in customer service or call center (Desired)

We offer

. 40 and 48 hours schedules

. Great Base Salary plus incentives you can make more than $16,000 per month before taxes

. Savings Fund

. Minor Medical Expenses

. Pantry vouchers

. 1 or 2 Days off

. Development opportunities

WhatsApp

This is a work at home position available for people currently living in Nuevo Leon, and active internet connection of at least 20mbps is required

Who we are looking for:

We are looking for a bilingual (Spanish and English) representative to deliver world class customer support and build customer satisfaction.

The agent’s primary responsibility will be to assist end-users with technical support and customer service

Addressing their needs that may include: general product information, purchase information, store locator, assembly troubleshooting, incident management, exchange repair, warranty support, wireless connectivity and troubleshooting for the electronic products

Position Description

. Work at Home

· Receiving calls from clients.

· Answer Incoming Calls customer service Lines.

· Provide a high Level of professional and competent service assistance.

· Successfully complete and approve training and quality requirements.

Requirements

. This is a Work at Home position an internet connection of at least 20 mbps is required.

· At Least 18 years old

· High school, GED or equivalent

· Experience in customer service or call center (Desired)

We offer

. 40 and 48 hours schedules

. Great Base Salary plus incentives you can make more than $16,000 per month before taxes

. Savings Fund

. Minor Medical Expenses

. Pantry vouchers

. 1 or 2 Days off

. Development opportunities

WhatsApp

81 80 29 34 97



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